Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Order Confirmation

After placing an order, you will receive an email confirmation. You will receive 
a second email when your order is shipped so that you may track your package.


Most items are created when the order is placed and will ship within two to five days after receiving the order. If an item is needed sooner please contact info@zoedufour.com and well do our best to accommodate your needs. Please note, orders are shipped insured and will require a signature upon delivery.
8.25% sales tax will be automatically charged to CA residents.

Payment Method
We accept Visa, Mastercard and Discover. Please be sure to provide exact billing and shipping address for your card. Incorrect information may cause delays or cancellation of your order.

If you are not completely satisfied with your jewelry it may be returned for a REFUND, CREDIT, or EXCHANGE within 7 days from the date shipped. Pieces that are created as a special order and/or custom design, a custom order, or jewelry, that requires modification such as exchanging stones/pearls and is ordered as custom order ARE NOT returnable, all such purchases of custom jewelry is FINAL.

In order for refund, credit, or exchange to be granted, all items purchased must be returned in their original and unworn condition. Used, worn, or broken items are not eligible for a refund, credit or exchange. All original packaging and all paperwork must be returned as well.

To return an item, call (310) 920-5313 to obtain a return authorization number (RMA#). Clearly print the code on the outside of the package. We are unable to process returns/exchanges without such a return code. For your security please return item(s) with an insured courier and retain your shipping receipt. Zo DuFour is not responsible for item(s) lost or damaged in transit.
Please send insured returns to:
Zo DuFour 25876 the Old Road #171, Stevenson Ranch, Ca 91381
Gift certificates are final sale and cannot be returned.

Contact Information
For questions send us an email at info@zoedufour.com
Zo DuFour
25876 The Old Road #171
Stevenson Ranch, CA 91381

If you are interested in carrying this line in your store or boutique please contact us by email at wholesale@zoedufour.com

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Zo DuFour. The collective work includes works that are licensed to Zo DuFour. Copyright 2003, Zo DuFour ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Zo DuFour or purchasing Zo DuFour products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Zo DuFour or to purchase Zo DuFour products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Zo DuFour. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Zo DuFour used in the site are trademarks or registered trademarks of Zo DuFour.

Limitation of Liability
Zo DuFour shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Zo DuFour has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Zo DuFour without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Zo DuFour may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Zo DuFour.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Zo DuFour products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Zo DuFour products) must be commenced within one (1) year after the claim or cause of action arises. Zo DuFour's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Zo DuFour may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Zo DuFour or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Zo DuFour does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Zo DuFour is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Zo DuFour reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Zo DuFour in its sole discretion.

You agree to indemnify, defend, and hold harmless Zo DuFour, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.